Sample: CQC Inspection Prep Pack
This is an example pack generated for a fictional residential care home with a previous "Requires Improvement" rating for Responsive. Your pack will be tailored to your specific service type, ratings, and findings.
Evidence Portfolio Guide
Sunrise Care Home - Residential Care Home
Prepared for CQC Inspection
This guide organises your evidence against CQC's 5 key questions. Use this as a checklist to ensure you have accessible, up-to-date evidence for inspectors.
SSafe
Is the service safe?
Required Evidence:
- Safeguarding policy and procedures (last reviewed: within 12 months)
- Safeguarding training records - all staff completed Level 2 minimum
- Safeguarding referral log and outcomes
- Incident and accident log with analysis of trends
- Risk assessments - individual service user risks
- Environmental risk assessments
- Fire safety records - drills, equipment checks, evacuation plans
- Medication Administration Records (MARs) - sample last 3 months
- Staff recruitment files - DBS checks, references, right to work
- Staffing rotas showing safe staffing levels
Key Evidence to Have Ready:
- • Last 3 safeguarding referrals with outcomes
- • Staff training matrix showing compliance rates
- • Medication audit from last month
- • Sample of 3 care plans with risk assessments
EEffective
Is the service effective?
Required Evidence:
- Care plans - person-centred, regularly reviewed
- Assessments on admission
- Health action plans
- Mental capacity assessments and best interest decisions
- DoLS applications and authorisations
- Staff supervision records
- Training records and competency assessments
- Partnership working records - GPs, hospitals, specialists
Key Evidence to Have Ready:
- • 5 sample care plans showing person-centred approach
- • Evidence of multi-disciplinary working
- • Staff supervision schedule and completion rates
- • Training compliance report
CCaring
Is the service caring?
Required Evidence:
- Service user feedback - surveys, comments, complaints
- Family/carer feedback
- Dignity in care policy
- End of life care plans (where applicable)
- Cultural and religious needs assessments
- Records of activities and social engagement
Key Evidence to Have Ready:
- • Recent satisfaction survey results with actions taken
- • Examples of person-centred care delivery
- • Records showing service user involvement in care planning
- • Compliments log
RResponsive
Is the service responsive?
Required Evidence:
- Pre-admission assessments
- Care plan reviews - evidence of responsiveness to change
- Complaints log with responses and outcomes
- Activities programme
- Evidence of meeting individual preferences
- End of life care planning and delivery
Key Evidence to Have Ready:
- • Complaints from last 12 months with resolution evidence
- • Examples of care plan updates following health changes
- • Activities calendar and participation records
- • Evidence of meeting cultural/religious needs
WWell-Led
Is the service well-led?
Required Evidence:
- Statement of Purpose (current)
- Governance structure and accountability
- Quality assurance audits
- Action plans from audits
- Meeting minutes - staff, management, residents
- Notifications to CQC (check all submitted)
- Business continuity plan
- Duty of candour records
Key Evidence to Have Ready:
- • Quality audit schedule and recent results
- • Evidence of learning from incidents
- • Staff meeting minutes showing engagement
- • Improvement plan with progress updates
Generate your own Evidence Portfolio
Tailored to your service type, specialisms, and current evidence
Generate Inspection Prep PackGenerate Your Inspection Prep Pack
8 comprehensive documents tailored to your service type, specialisms, current rating, and previous findings.
First document free. No account needed.